How Rummy Passion Is Taking Pro-Active Steps To Self-Regulate?

How Rummy Passion is Taking Pro-Active Steps to Self-Regulate?

How Rummy Passion Is Taking Pro-Active Steps To Self-Regulate?

The most renowned brands are the ones that ensure proper regulation of their products and services. The same holds true in the online rummy industry too. Rummy Passion is one such reputed site trusted by users for providing fair and secure gameplay akin to the latest industry standards. In order to provide world-class rummy gaming, the site has opted for self-regulation and has been taking pro-active steps in this direction. Let us take a peek at some of the active measures Rummy Passion has adopted to help players get an unparalleled online rummy experience.

An Alliance with The E-Gaming Federation (EGF)

The E-Gaming Federation (EGF) is an autonomous body set up to guide, support and monitor the online rummy game industry and provide a healthy and sustainable gaming environment to players across India. EGF has set up certain standards in the industry, which are mandatory to be followed by every legible rummy site. By sealing an alliance with the EGF, Rummy Passion has proven that it has continued to work while keeping the players’ best interests in mind. As an active member of the EGF, here is a brief on how the site offers the best online rummy experience to its players.

  • RNG Certification: The Random Number Generator (RNG), certified by iTech labs in Australia, ensures that all players are dealt the cards randomly, and no foul play is involved in the game.
  • Stringent Policies: Rummy Passion has set-up stringent measures against players who are involved in unacceptable gaming practices such as the opening of multiple accounts, collusion, fraud, etc. A competitive risk-management team has been deployed to keep a check on each players gameplay and take necessary action against players involved in fraudulent gaming practices.
  • Regular Audits: Being an active member, Rummy Passion is subjected to regular audits by the EGF. The site has to undergo time-to-time checks against various parameters to ensure it is catering to the EGF guidelines.

Implementation of KYC Norms

At Rummy Passion, players need to fill in the required KYC details to verify their authenticity. It adds a layer of security to the site and ensures players of its authenticity and the presence of only genuine players at the platform. As per the KYC norms, players need to provide their name, date of birth, valid contact number, valid email id, an address proof (Aadhar Card/Voter ID Card/Driving license/Passport), Pan Card Details and Bank Details. The verification of all these credentials ensures that a player is genuine, and is above the legal age of 18 years. Along with KYC, Rummy Passion also ensures that players from restricted locations are not allowed to play on the cash tables, thereby confirming to the Govt. rules and regulations.

Responsible Gaming

With a plethora of rummy sites gaining prominence these days, a site adhering to Responsible Gaming Practices is what players look for. And Rummy Passion has proven time and time again that it not only follows all the responsible gaming norms but also urges its players to do the same. To promote responsible gaming, the site has undertaken the following initiatives:

  • Setting Deposit Limits: At Rummy passion, players have the option to set up weekly and monthly deposit limits. It allows them to keep a check on their budget and not to overspend on the game. Once the set limit has reached, the player will not be able to deposit any further amount until after the pre-set period is over.
  • Self-Exclusion: Players who feel that they have become too engrossed in the game, or those who exhibit traits of irresponsible gaming behaviour are given the choice of self-exclusion. It can be temporary ranging anywhere between 48 hours to 6 months, or players can opt for permanent self-exclusion.
  • Self-Assessment Survey: Rummy Passion urges all its players to take the Self-Assessment Survey from time to time to assess their gameplay. Irrespective of their skill level, any player can take this survey, and our player support specialists analyse these responses and assist players accordingly.
  • 2-Tier Escalation Matrix: If a player faces any grievance on the site, we, at Rummy Passion, take care to resolve it as soon as possible. For this a 2-tier escalation matrix has been set up, wherein at the 1st tier, a player can get in touch with a supervisor level executive to get his issue resolved within two working days. If a user is not satisfied with the resolution provided, he/she can then escalate the matter to Tier 2, wherein a managerial level personnel will assist him/her.

Providing a Trouble-Free Online Gaming Experience

We care about our players and so are pro-actively involved in taking up necessary measures to self-regulate. As a result, regular tabs are kept on player activities apart from taking various steps to ensure the best online rummy experience for our players. Rummy Passion has enabled transparency and integrity of systems with the ultimate objective of protecting our players’ interests. Latest features are incorporated from time-to-time to provide players with the gold standards of online gaming.

If you’ve been longing for a rummy site that keeps players’ interests at the fore, then you have landed at just the right place. Apart from proper self-regulation the site offers an attractive and user-friendly interface, 24*7 availability of the game, fantastic loyalty rewards, excellent customer support service in multiple languages, high-level of security and generous promotions and offers for players to enjoy.

So, what are you waiting for? Hop on to the vibrant game tables, and enjoy your favourite rummy game to your hearts’ content without having to worry about your online security. See you at the tables!

Aanchal

Aanchal Dixit is an avid card gamer and technology enthusiast, with a passion for exploring the latest trends in the online gaming industry. With her expertise in both fields, Aanchal offers valuable insights and opinions on various topics. She is an experienced content creator and writer, known for crafting engaging and informative articles. Aanchal takes pride in delivering high-quality content that informs, entertains, and inspires.