Withdrawal

Withdrawal

How do I request a withdrawal?

What documents does Rummy Passion require in order to process my withdrawal request?

I have requested a withdrawal, but I want to cancel it. How can I do that?

I tried to withdraw but couldn't. What could be the reason for this?

What are the minimum and maximum daily withdrawal limits?

What is an Instant Withdrawal?

How can I get Instant Withdrawals?

When can I expect the withdrawal to appear in my bank account?

How can I check the status of my withdrawal?

What is the reason for the rejection of my withdrawal request?

Is there any fee I need to pay for Instant Withdrawal?

Can I cancel an Instant Withdrawal request?

Are there any restrictions on making a withdrawal request?

Can I withdraw my bonus?

How do I request a withdrawal?

To request a withdrawal from your Rummy Passion account, follow these steps:

  1. Click the menu icon (three lines) at the top right.
  2. Choose "Withdraw Cash."
  3. Enter the withdrawal amount in the provided section.
  4. Click the "Submit" button.

Remember, the minimum withdrawal amount from Rummy Passion is ₹200. Top

What documents does Rummy Passion require in order to process my withdrawal request?

To successfully request a withdrawal, you must complete your profile, which involves the following steps:

  1. Provide Your Personal Information
  2. Add Your Banking Information
  3. Complete Your KYC (Know Your Customer) Information

To complete your profile on your Rummy Passion account, follow these steps:

  1. Click the three-line menu on the top right side of the screen.
  2. Choose "My Profile" from the options.
  3. If your KYC is pending, you'll see the "Complete KYC" option under "My Profile."
  4. If your KYC is already completed, you'll find the "Profile Details" option under "My Profile."
  5. Depending on your account status, click either "Complete KYC" or "Profile Details."
  6. Fill in all your personal details, address, banking information, and upload your KYC documents.Top

You can submit any of the following documents to complete your KYC:

  • - Aadhaar Card
  • - Driving License
  • - Passport
  • - Voter ID Card
  • - Electricity Bill
  • - Bank statement/Passbook
  • - Gas Bill
  • - Ration Card
  • - Telephone/Wi-Fi Bill

I have requested a withdrawal, but I want to cancel it. How can I do that?

To reverse a withdrawal from your Rummy Passion account, follow these steps:

  1. On Android and iOS:
    • Step 1: Click the Burger menu.
    • Step 2: Choose "Cash Withdraw Status".
    • Step 3: Select "Pending" withdrawal status.
    • Step 4: Change the withdrawal status from pending to reverse.
  2. On Desktop:
    • Step 1: Click "My Account" from the Burger menu in the upper right corner.
    • Step 2: Click "Withdraw Status."
    • Step 3: Change the status from pending to reverse.

By doing this, the reversed amount will be credited back to your Rummy Passion account, which you can then use to play cash games.Top

I tried to withdraw but couldn't. What could be the reason for this?

To request a withdrawal, you need to provide your bank details and finish your KYC (Know Your Customer) process.

Your bank information should include: Bank Account Number and IFSC Code.

Here's how to add Bank Details and KYC to your Rummy Passion account:

  1. Click on the three-line menu in the top right corner.
  2. Select "My Profile."
  3. If your KYC is pending, you'll see "Complete KYC" under "My Profile."
  4. If your KYC is done, you'll find "Profile Details" under "My Profile."
  5. Click "Complete KYC" or "Profile Details" based on your account status.
  6. Fill in all your personal details, address, bank information, and upload your KYC documents.

To complete your KYC, you can submit any of the following documents: Top

  • - Aadhaar Card
  • - Driving License
  • - Passport
  • - Voter ID Card
  • - Electricity Bill
  • - Bank statement/Passbook
  • - Gas Bill
  • - Ration Card
  • - Telephone/Wi-Fi Bill

What are the minimum and maximum daily withdrawal limits?

The Rummy Passion account requires a minimum withdrawal of Rs 200. The maximum withdrawal limit varies depending on your current tier. Tier wise maximum daily withdrawal limits are as follows: Top

Tier Max Daily Transactions Max Per Transaction Limit
Silver 1 Rs 10,000
Gold 1 Rs 25,000
Platinum 2 Rs 50,000
Black 2 Rs 5,00,000

What is an Instant Withdrawal?

"Instant Withdrawal" is a feature that allows users to quickly withdraw funds. This feature ensures a smooth transfer of requested money directly to your bank account in no time. Top

How can I get Instant Withdrawals?

Rummy Passion is well-known for its lightning-fast withdrawal service, making it a fav​ourite among players. To unlock the Instant Withdrawal feature, simply ensure fair game play. Top

Why my recent instant withdrawal is not credited to my bank account?

Regrettably, sometimes Instant withdrawal transactions might get stuck in a processing phase at the gateway, causing a delay in crediting them to our players. Usually, these transactions are resolved within 72 hours. We ask for your understanding and patience during this time.

If your request has surpassed the 72-hour mark, kindly send us an email at support@rummypassion.com with your bank statement covering the day before you made the transaction until the present date. We'll be happy to review and address the issue for you. Top

When can I expect the withdrawal to appear in my bank account?

The majority of withdrawals are completed within 24 hours, except for instant withdrawals that are processed immediately into user's bank accounts. However, there might be delays in some cases due to processing at the bank's end.

Hence, we kindly request our users to allow us up to 72 hours to process all non-instant withdrawals. Top

How can I check the status of my withdrawal?

To track your withdrawal status, please follow these steps:

  • Step 1: Click on the three-line menu icon in the top right corner of the screen.
  • Step 2: Choose "Withdrawal Status" from the menu.
  • Step 3: Your withdrawal request details will be displayed.

You can also review all your withdrawals from the past year by selecting the desired month from the dropdown menu. Top

What is the reason for the rejection of my withdrawal request?

Your withdrawal request might be declined for various reasons, such as:

  1. Incorrect Bank Account Information: If the details you provided for your bank account are wrong.
  2. KYC Rejection: If your KYC (Know Your Customer) process was not approved.
  3. Banned State Bank Detail or KYC: If the bank information or KYC is from a state where rummy is restricted.
  4. Linked to Another Account: If the bank details you entered are already associated with an existing Rummy Passion account.
  5. Account Frozen for Fraud: If your account is frozen due to suspicious activities.

Whenever a withdrawal request is rejected, you'll receive an email explaining the reason for the rejection. Top

Is there any fee I need to pay for Instant Withdrawal?

There is no fee charged to avail the Instant Withdrawal facility. Top

Can I cancel an Instant Withdrawal request?

Once an instant withdrawal request is processed, it cannot be cancelled. Please ensure that you review your withdrawal details carefully before submitting a request. Top

Are there any restrictions on making a withdrawal request?

All players on Rummy Passion are eligible for the Instant Withdrawal feature provided they have completed their KYC, made a successful deposit in the past, and have Fairplay gaming history.

Click Here to check the daily withdrawal limits for different tiers.

Click Here to check the states from where the players cannot request a withdrawal. Top

Can I withdraw my bonus?

You can only withdraw your winnings from cash games or tournaments played with the bonus.

However, you cannot withdraw the cash bonus directly. Top