You need to make a minimum deposit of Rs 100 to start playing cash games and maximum is determined by your Passion Rewards Club Tier. Top
In such cases, you can Contact Us by email or call or chat and share the transaction details with us. Our customer helpline will verify the transaction status with the Payment Gateway and do the needful in the most effective way. We assure you that your money will never be misplaced as every transaction has a unique tracking ID. Top
Your online transfer requests are processed on all days so will get your winning amount in your bank within 3-4 working days. But sometimes it may take longer, especially in cases of suspicious activity such as rigged games, multiple user accounts, account observation, etc. Top
Yes, you can reverse your withdrawal request before it is approved. To reverse your withdrawal request, please log in to your account, go to the "Withdrawal Cash" tab and then "Withdrawal Request Status". Here you can see all your withdrawals status and you can click on 'Reverse' for the withdrawal request you wish to reverse. After reversing withdrawal, your account balance will be automatically credited with amount reversed. You can use this option instead of depositing should you wish to make a deposit after withdrawal. Top
You can contact our support team and we will assist you in any doubts and or questions you may have. Top
To make it simpler for our players, we process all withdrawal requests by bank transfer only. Top
Here is a list of mandatory documents that you are required to provide. This is a one time activity only. Once done, your KYC will be complete.
Additional documents may be required if our accounts team asks you to submit them. Top